The Computer Repair Connection

                              "Your connection to a great repair"

Mac and PC welcome. The Computer Repair Connection fixes them all.


The Computer Repair Connection is conveniently located in the heart of downtown Austin. Our address is 1800 Lavaca Street, Suite 109, Austin, Texas. We serve the computer needs of Austin and surrounding areas and have been for several years. We offer everything from virus removal to severe damage repairs on laptops, desktops, personal, and business computers. We have low overhead, which we pass on as savings to our customers. All computer brands and models are welcomed including, but not limited to Apple, Dell, Asus, Acer, Lenovo, Samsung, Sony, Toshiba, Alienware, Chromebook, Fujitsu, HP, MSI, and many more. With over 10 years of experience in the computer repair industry, and a huge inventory of replacement parts, we are sure to address your issues and get your computer back to perfect working condition and in the same day in most cases. No job is too big or too small! We repair everything from the basic home computer to the most complex customized gaming computer setup.We guarantee you'll be happy with your repair and offer 90 day warranty on all replacement parts, but if you're still skeptical ask about our 120 day warranty.


We offer FREE diagnostics with every repair and a Speedy Check-In © service which allows you to prepare your repair check-in, making the drop off a two minute ordeal. Once you arrive simply give the name provided on the Speedy Check-In ©  form and you're done. We will contact you within 24 hours with the results of your diagnostics. Need help getting your computer off? Give us a call once you are outside and we will send someone out to help you unload.


Same day diagnostics for computers checked in before 3PM Monday through Friday.


*We're within walking distance to the University of Texas and the Texas Capitol.


We offer student discounts as well as city and state employee discounts with approved ID.




***Parking available right in front of our doorstep***




1800 Lavaca St. Suite 109, Austin, Tx 78701
UT University Of Texas Student Discount from Austin's Best Computer Repair Shop, Austin, TX
 

We work on all makes and models. Mac or PC repair, we do it all. We welcome Apple, Acer, Asus, Toshiba, Lenovo, Dell, Samsung, Sony, HP, Alienware, and many more. We also build custom gaming system. Give us a call and set up your own great computer experience.  

Apple, Dell, HP, Compaq, Gateway, Alienware, Acer, Sony, Asus, Lenovo, MSI, Toshiba
 

"Repairing a computer is more than just fixing something that in this day and age is made out to be disposable. It's what could be your small contribution to Earth. Yes, there are new computers that are so cheaply made that it makes your repair seem expensive, when it's really not. Expensive is what it will take to fix our planet once it is obvious that we can no longer keep allowing these electronics to go to landfills and fill our air with pollutants to keep up with the demand of people yearning for the latest and greatest with no real need. Please repair when possible. Together we can slow down the destruction of our planet."


-The Computer Repair Connection





Computer Troubleshooting Guide

Here are a few simple steps you can take to troubleshoot your computer issues. These troubleshooting steps can be performed at home and you may not need a computer repair expert to help you find the cause of the problem. If these steps do not help or you don't feel comfortable following these steps, feel free to just Check-In with us. These steps are not meant to repair your computer, but instead to help you better understand your issues. 

**The Computer Repair Connection assumes no responsibility for any damage you may cause to your computer as a result of improper handling from following these steps.

-NO POWER
  • DISCONNECT AND RECONNECT POWER CABLE
  • CHECK THE POWER OUTLET WITH ANOTHER DEVICE TO ENSURE POWER IS PRESENT FROM THE OUTLET TO YOUR COMPUTER
  • IF YOUR SYSTEM HAS A BATTERY, REMOVE IT AND CONNECT CHARGER. TRY TO POWER SYSTEM ON
  • IF POSSIBLE TRY ANOTHER ADAPTER IF IT POWERS ON WE HAVE YOU COVERED (WE CARRY MANY ADAPTERS FOR ALL BRANDS IF NEEDED)
  • IF YOUR SYSTEM POWERS ON WITH ONLY THE ADAPTER, YOUR BATTERY MAY BE SHORTING OUT YOUR SYSTEM AND VICE VERSA, IF YOUR SYSTEM POWERS ON WITH ONLY THE BATTERY, YOUR ADAPTER, DC JACK, OR MOTHERBOARD MAY BE THE ISSUE AND YOU SHOULD CHECK IT IN AND LET US HANDLE IT.

-NO INTERNET CONNECTION
  • IF CONNECTION IS WIRELESS CHECK THE CONNECTIVITY TO THE INTERNET USING ANOTHER DEVICE SUCH AS A PHONE OR TABLET, IF THE OTHER DEVICE CONNECTS ISSUE IS YOUR COMPUTER, CHECK IT IN AND IF OTHER DEVICES DID NOT CONNECT EITHER, CONTACT YOUR INTERNET SERVICE PROVIDER.
  • LOOK FOR THE INTERNET CONNECTION ICON AND CHECK STATUS AND IF POSSIBLE RUN CONNECTION DIAGNOSTICS
  • DISCONNECT AND RECONNECT THE ETHERNET CABLE
  • CHECK YOUR COMPUTERS WI-FI PASSWORD SETTINGS
  • IF YOUR COMPUTER SHOWS THERE IS NO CONNECTIONS AVAILABLE IN THE CONNECTION STATUS IT IS LIKELY A HARDWARE FAILURE OR THERE MAY BE VIRUSES THAT HAVE CHANGED REGISTRY SETTINGS RENDERING YOUR HARDWARE INOPERABLE. CHECK IT IN FOR THESE ISSUES

-NO SOUND FROM YOUR COMPUTER SPEAKERS
  • CHECK VOLUME LEVELS USING SPEAKER ICON
  • TEST SOUND OUTPUT USING A PAIR OF HEADPHONES. IF YOU GET SOUND THAN THERE IS LIKELY A DRIVER OR HARDWARE FAULT FROM YOUR SOUND CARD. CHECK IT IN.
  • CLICK ON OUTPUT DEVICES FROM YOUR SOUND SETTINGS CONTROL AND VERIFY THAT YOUR SPEAKERS ARE SELECTED AND THE OUTPUT DEVICE.
  • IF YOUR SPEAKER ICON HAS A RED X OR SLASH THROUGH IT, IT IS LIKELY A DRIVER OR HARDWARE FAULT. CHECK IT IN.

-NO BOOT DEVICE FOUND MESSAGE
  • DO NOT TRY ANYTHING FOR THIS ISSUE, SHUT DOWN YOUR COMPUTER AND CHECK IT IN AS SOON AS POSSIBLE AS THIS MAY BE A HARD DRIVE ISSUE AND YOUR DATA (PICTURES, DOCUMENTS, VIDEOS, ETC..) MAY BE LOST IF SYSTEM REMAINS POWERED ON. OUR COMPUTER REPAIR EXPERTS WILL LET YOU KNOW EXACTLY WHAT IS GOING ON, AND IF YOUR DATA IS PRESENT. ****AGAIN DO NOT ATTEMPT ANY TYPE AT HOME REPAIR CHECK IT IN AS YOU DATA MAY BE AT RISK OF BEING LOST FOR GOOD. 

-BATTERY NOT CHARGING
  • THIS ISSUE CAN BE SIMPLY A BAD BATTERY BUT MAY BE SEVERAL OTHER THINGS LIKE DC JACK, ADAPTER, OR EVEN A MOTHERBOARD ISSUE.
  • IF PRESENT, CHECK POWER INDICATOR LIGHT ON THE CHARGER. UNPLUG CHARGER FROM WALL OUTLET. DISCONNECT THE CHARGER FROM YOUR COMPUTER. PLUG BACK INTO WALL OUTLET TO SEE IF POWER INDICATOR LIGHT COMES ON. IF IT DOES AND SHUTS OFF AS SOON AS PLUGGED BACK INTO YOUR COMPUTER, ISSUE IS LIKELY HARDWARE. CHECK IT IN.
  • WIGGLE THE CHARGER CONNECTION TO YOUR COMPUTER. IF WIGGLING THE CONNECTOR GETS YOU POWER AT A CERTAIN ANGLE, ISSUE MAY BE YOUR DC JACK. WE CAN REPAIR THIS ISSUE AND CAN HAVE IT DONE WITHIN ONE BUSINESS DAY. CHECK IT IN.

HERE ARE SOME OF THE ISSUES WE FIX  
  • CRACKED OR BROKEN LAPTOP LCD SCREEN
  • BROKEN HINGES
  • SLOWNESS
  • POWER ISSUES
  • BLUE SCREENS
  • LIQUID DAMAGE
  • DROPS (PHYSICAL DAMAGE)
  • BOOTING ISSUES
  • NETWORK CONNECTION ISSUES
  • VIRUSES AND POP UPS
  • FORGOTTEN PASSWORDS
  • DC JACK REPLACEMENTS 
  • HACKED ACCOUNTS
  • AND MUCH MORE


 

Our street view

Austin's best computer repair shop located at 1800 Lavaca St. Suite 109, Austin, TX 78701

Look for our window sign out front and walk right in.

 

Current Promotion!!

5% Off With Facebook Check-In
 
Next Month's Promotion
Free data transfers with the purchase of a refurbished computer
 
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